Our Company

At SureGifts, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible way. This Privacy Policy explains how we collect, use, and protect information when businesses use our platform and services.

1. Information We Collect

We collect information to provide and improve our services. This may include:

  • Business details such as company name, contact persons, and billing information
  • Recipient details such as name, email address, and phone number
  • Transaction information including voucher purchases, wallet activity, and redemption
  • Technical information such as IP address, device type, and usage data

2. How We Use Your Information

We use your information to:

  • Provide and deliver vouchers and rewards
  • Process transactions and manage accounts
  • Send vouchers and track redemptions
  • Improve our platform and services
  • Detect and prevent fraud
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing

We only process personal data where we have a valid legal basis, including:

  • To perform a contract
  • To comply with legal obligations
  • For legitimate business interests, where these do not override your rights
  • Where consent is required

4. How We Share Your Information

We may share information with:

  • Merchants to enable voucher redemption
  • Service providers who support our platform
  • Regulators or authorities where required by law

We do not sell personal data.

5. Data Transfers

Where your data is transferred outside your country, we ensure appropriate safeguards are in place to protect it.

6. Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal obligations.

When no longer required, data will be securely deleted or anonymised. Where applicable, data will be returned or deleted after the end of a client relationship.

7. Data Security

We take appropriate measures to protect your data, including:

  • Secure systems and access controls
  • Encryption where appropriate
  • Monitoring to prevent unauthorised access or misuse

8. Your Responsibilities

As a client, you are responsible for:

  • Ensuring you have the right to share personal data with us
  • Providing appropriate notices to your users
  • Keeping your account details secure

9. Your Rights

Individuals may have rights to:

  • Access their personal data
  • Correct inaccurate information
  • Request deletion of their data
  • Object to how their data is used

Requests should usually be directed to the organisation that provided the data. We will support where required.

10. Cookies

Our platform uses cookies to improve functionality and analyse usage. You can manage cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are significant, we will notify you.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: